Terms of Service and Refund Policy

1. Refund Policy

At BlueCast USA, we are committed to providing you with high-quality products and excellent customer service. However, we understand that there may be situations where you wish to return your purchase. Please review our Refund Policy below for details on our return and refund process:

1.1 Eligibility for Refunds

We accept returns only for unopened merchandise. To be eligible for a refund, the following conditions must be met:

• The item(s) must be unopened and in their original condition.

• The return request must be initiated within 15 days of the purchase date.

1.2 Return Process

If you meet the eligibility criteria, please follow these steps to initiate a return:

1. Contact our Customer Support Team at usa@bluecast.it to request a Return Authorization (RA) number.

2. Pack the unopened merchandise securely, including all original packaging and any accessories.

3. Clearly label the package with the provided RA number.

4. Ship the item(s) to the following address at your expense:

   BlueCast USA Attn: Returns Department 4711 Catamaran Cir Boynton Beach, FL 33436

1.3 Refund Amount

Upon receiving and inspecting the returned merchandise, we will issue a refund to the original payment method used for the purchase. Please note that the refund amount will have the shipping cost deducted.

1.4 Shipping Costs

Shipping costs are non-refundable, and the responsibility for return shipping lies with the buyer.

1.5 Address and Delivery Responsibility

We are not responsible for any address changes, incorrect delivery addresses submitted by the buyer, or incorrect delivery by any courier. It is the buyer's responsibility to provide accurate shipping information and track their order's delivery status.

2. Changes to Terms and Refund Policy

We reserve the right to modify or revise these Terms and our Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms and our Refund Policy periodically to stay informed about any updates.

3. Contact Information

If you have any questions or concerns about these Terms or our Refund Policy, please contact us at usa@bluecast.it

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4. Acceptance of Terms
4.1 By accessing and using this website ("www.bluecast.store") and its services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use the Website.

5. Use of the Website

5.1 You agree to use the Website only for lawful purposes and in a manner consistent with all applicable laws and regulations.

5.2 You are responsible for maintaining the confidentiality of your account information and passwords.

6. Intellectual Property

6.1 All content on this Website, including text, graphics, logos, images, audio clips, and software, is the property of NK Ferreira LLC and is protected by copyright, trademark, and other intellectual property laws.

7. Privacy

7.1 We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Product Information

8.1 We strive to provide accurate product information, but we do not guarantee the accuracy, completeness, reliability, or timeliness of the information on this Website.

8.2 Product prices and availability are subject to change without notice.

9. Orders and Payment

9.1 Placing an order on this Website constitutes an offer to purchase the product. We reserve the right to accept or decline your order.

9.2 Payment for orders is processed securely through our payment gateway.

10. Shipping and Returns

10.1 Please refer to our Shipping and Returns Policy for information on shipping methods, delivery times, and return procedures.

11. Limitation of Liability

11.1 NK Ferreira LLC is not liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use this Website or its products.

12. Termination

12.1 We reserve the right to terminate or suspend your account and access to the Website at our discretion.

13. Changes to Terms

13.1 We may update these Terms of Service at any time. It is your responsibility to review the terms periodically.